Metrocity Realty

Helping you with property maintenance

You've no doubt heard more alarming stories about agents who do absolutely nothing to look after properties beyond writing receipts for rent. Even that they do grudgingly!

For them, property management is regarded as the "nuisance" factor in their business.

For us, property management is our main focus!
So you'll feel reassured to know that because property management forms the main part of our business, we jealously guard our reputation for efficiency and integrity.

You believe that property management should be more than just rent-collection. So do we!

Management, to us, means fixing problems before they become disasters. It means knowing WHAT SHOULD HAPPEN AND WHEN in a planned maintenance regime.



Therefore, we will ...
  1. Encourage tenants to report any necessary repairs promptly, reassuring them that their rent will NOT increase if they give us this information.
  2. Carry out an internal inspection of your property every 20 weeks. 
  3. Write an inspection report and tell you about it. 
  4. Notify you (if possible) before any costly maintenance is performed. 
  5. Make sure that maintenance is carried out in a timely manner by qualified tradespeople. 
  6. Pay the tradespeoples' invoices and photocopy them for our records. We send you the original invoices at the end of the month. 
  7. Send any insurance claims to the appropriate companies.
No double-dipping
We feel that as we charge you a fair and reasonable management fee, we should not put a surcharge on tradespeoples' invoices. (This practice is not unknown, we understand, among some agents.)

See our page of FAQs.


What do our property management clients say about us?

"Metrocity Realty have managed my unit at St Lucia for some years, and I find them very helpful. I'm happy with them being our agents." -Ellen Irving, of Burleigh Heads